Teamup Ticker
Get users to provide necessary details for bookings
Wed 16 Jul 2025
.Ticker > Tips / Support Nuggets
When using Teamup as a simple booking system, you might run into a common problem: You need certain information from users in order to complete their booking, but they aren't consistent about providing it!
You might have provided instructions and guidelines (i.e. "Please specify the contact name" or "Which space do you want to reserve for your event?"). However, people get in a hurry or overlook things.
To ensure that users provide all the needed information for a complete booking, make the pertinent event fields required. You can configure built-in fields and custom fields to be required. If a field is required, users cannot save the event without filling in the field.
Here's an example:
- Create a custom choice field that lists the catering options.
- Make the field required.
- When users make a booking, they will not be able to save their booking without selecting an option from the catering choice field.
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