Two ways to manage billing and payment details

Here are some important things to know about the billing contact:

• Each Teamup Calendar is managed separately and has its own billing contact. 
• Each Teamup Calendar also has its own primary contact. See the difference. 
• The billing contact does not need access to the calendar settings and is not required to be a calendar user.
• All Teamup subscriptions are automatically renewed, so it is not necessary to make manual payments. Simply ensure that payment details are up-to-date and the calendar's subscription will renew automatically as long as the subscription is active. Here's how to cancel a subscription. 
• Invoices for completed payments are emailed directly to the billing contact and are always available in the calendar settings.

If the billing contact is not a calendar administrator

The calendar administrator and the billing contact are often different people working in distinct roles. Often, the billing contact is responsible only for paying the calendar subscription and does not need access to the full calendar settings for any reason. In these cases: 

• The billing contact can manage billing and payment details via direct billing link.
• The direct billing link is accessible in Settings > Subscription > Billing.
• The calendar administrator can send the billing link to the billing contact as needed.
  1. Open the calendar in a browser.
  2. Go to the blue menu (top right).
  3. Select Settings.
  4. Select Subscription.
  5. Scroll to the Billing section.
  6. Click the link to Open billing form in a separate page. 
  7. A billing form will open. It is linked with the calendar and will have the calendar title, current plan, and next renewal date at the top. 
  8. Copy the link to this billing page and send it to the billing contact. 
  9. The billing contact can update the billing and payment details, then click Save at the bottom. 

If the billing contact IS a calendar administrator

Billing and payment details can be managed in the calendar settings. If the billing contact is also a calendar administrator, they can access the Subscription information in the calendar settings as needed to manage billing and payment details. 

1. 1. Open the calendar in a browser.
   2. Go to the blue menu (top right).
   3. Select Settings.
   4. Select Subscription.
   5. Scroll to the Billing section.
   6. To add a billing contact and payment method: Click the blue Billing details button. Fill out the form, then Save. 
   7. To update billing/payment details:
      1. Click the Update Billing Address button. Enter new details, then Save.
      2. Click the Update Payment Method button. Enter new details, then Save.