Help Desk Showcase with EGPAF - October eHPKN Meeting
8 October 2024
9-10 am ET / 1-2 pm UTC / 3-4 pm SAST / 4-5 pm EAT / 9-10 pm PST-Manila
The 8 October meeting of the eHealth Professionals Knowledge Network will host representatives from Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) who will participate in this call to share their efforts toward running and managing a helpdesk.
The team will share the scope of their implementation, the tools being utilized, the policies/processes they have in place, and additional advice they have to share with others seeking to begin this work.
Join this call to learn from the EGPAF's team efforts and be sure to bring your questions around change management practices and help desks!
Meeting Connection Information
Join from computer or mobile:
https://iu.zoom.us/j/86039195624?pwd=alF6UEJDcmdmdHI0U3dndjRNNEdFQT09
Meeting ID: 860 3919 5624
Password: 234939
One tap mobile
+16465588656,,86039195624# US (New York)
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International numbers available: https://zoom.us/u/dlbzRk84T