📱 What to do if you get a callback error on the Teamup app (Android)

Are you getting a "callback error" when trying to log into the Teamup app on an Android device? Here are some things to check.

Allow the device to open supported links

Go to Settings > Apps > Teamup. Under Set as default, make sure the option to Open supported links is toggled ON as shown here:

  

Try a different mobile browser

Some browsers do not open the Teamup login page properly.

Switch your default mobile browser to a different one and try logging into the Teamup app again. (Once you've successfully logged into the app, you could revert to your preferred browser.)

Please contact us if you have this issue so we can track which browsers are causing errors.

Check specific app or privacy settings

Some devices require further permissions granted. These may vary across devices or operating systems. Here's an example of the steps required on an /e/OS device: 

• • Go to Settings > Apps. 
  • Open Teamup. 
  • Scroll down to the Open by default option and tap it. 
  • Activate Open Supported Links, then tap Add Link.
  • Check teamup.com to add it as a link. It should then appear above the Add Link section. 

If you have tried these steps and are still getting an error, please contact us for more help: support@teamup.com.