Remove a secondary email address so users can create separate accounts

Adding a secondary email address on a Teamup user account is meant for when an individual user has more than one email address. 

Secondary email addresses are not meant to belong to other users because each user account is personal to one individual. Teamup user accounts are meant to be tied to one individual, and are used to identify who you are for better security.

Each person in your organization should have their own unique Teamup user account.

If someone's email address is listed as a secondary email address for another person's account, here's what to do.

Remove a secondary email from another person's account​

The owner of the account (e.g. the individual tied to the primary email address for that account) should take these steps.

1. Log in to the user account (on a browser).
2. Go to the user profile.
3. Remove any secondary email addresses that belong to someone else.
4. Click the green Save button. 
   
     

Create your own separate user account

Once the secondary emails are removed, the individual(s) who need their own user account should follow these steps:

1. Create your own user account here.
2. Or ask a calendar administrator to add you as a user. This can be done in the Settings > Sharing area of a Teamup Calendar:​
3. ​You'll receive an account confirmation email. Follow the steps in the email to activate your user account.
4. You'll then be able to log in, view your dashboard, and access your calendar(s).
5. You can add other calendars to your dashboard.